7 Insanely Simple Ways to Improve Customer Retention Using Social Media

Are you looking for ways to improve customer retention? Want to know how social media can help you keep customers happy?

Branex share their guide to improving customer retention using social media in this infographic.

Here’s a quick summary:

  • Social listening
  • Reward active advocates
  • Focus on personalisation
  • Irresistible offers
  • Take advantage of social influencers
  • Speak the language of customers
  • Share at the right time

Check out the infographic for more detail.

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Jon Tewes
Jon Tewes
Jon is the founder and owner of DesignBy2s. He believes that helping small businesses with web design here in Lincoln Nebraska is about more than just building a website. It's about building a relationship with the business and striving to provide the best return on their investment.