A Beginners Guide to Utilising Social Media Monitoring to Improve Your Reputation

Would you like to use social media to improve your online reputation? Want to know how to tactfully jump into conversations online?

Salesforce share their guide for beginners in this infographic.

They start by defining the following terms to help you understand the basics:

  • Social media listening
  • Social media monitoring
  • Social media analytics
  • Social media intelligence
  • Social media management

Check out the infographic for more detail.

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Jon Tewes
Jon Tewes
Jon is the founder and owner of DesignBy2s. He believes that helping small businesses with web design here in Lincoln Nebraska is about more than just building a website. It's about building a relationship with the business and striving to provide the best return on their investment.